Technical Support
The following information will help you access the various information and features of this website. We recommend you view this website in either Microsoft Internet Explorer, Mozilla Firefox or Apple Safari at a resolution no lower than 800x600.
This section details how to open various types of files that are found both on Pearson sites, and on the internet in general.
Audio files
These are predominantly in mp3 format, although there are some of the popular Real Media files located on Pearson's sites as well. A free version of Real Player can be found here on the Real Player website.
Flash files
 Adobe's Flash Player is a common plug-in that allows various interactive exercises, demos and videos to be played through the browser, as well as providing a means of delivering animation to a webpage. You can download and install the latest Adobe Acrobat Reader from Adobe's website, or click this icon
PDF files (Portable Document Format)
PDF files are in a special format to ensure that when downloading to any machine they will look, and print as originally intended.
 You can download and install the latest Adobe Acrobat Reader from Adobe's website, or click this icon. Please note that you may have to restart your machine after installing Adobe Acrobat Reader.
For more detailed information regarding Adobe Acrobat Reader, visit http://www.adobe.com.
Video files
The most common video format on Pearson's websites is Apple's QuickTime Movie format, again the free plug-in software for your browser to play these files can be found at Apple's website, http://www.apple.com/quicktime/ The other common video format is playable using Adobe's Flash Player, see below for more details.
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